Shipping Policy
At J-Mash, we are committed to delivering your order safely and on time. Please read our Shipping Policy carefully before placing your order.
Shipping Locations
We currently deliver all across Pakistan. Unfortunately, we do not offer international shipping at this time.
Order Processing Time
All orders are processed within 1 to 2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed the next business day.
Delivery Time
Once your order has been dispatched, estimated delivery times are as follows:
- Major cities (Karachi, Lahore, Islamabad): 2 to 3 business days
- Other cities and towns: 3 to 5 business days
- Remote areas: 5 to 7 business days
Please note that delivery times may vary during peak seasons, sales, or due to courier delays.
Shipping Charges
Shipping charges are calculated at checkout based on your location. We offer free delivery on orders above Rs. 6000.
Order Tracking
Once your order is dispatched, you will receive a tracking number via WhatsApp or email so you can monitor your delivery status.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 24 hours of the expected delivery date. We will work with our courier partner to resolve the issue as quickly as possible.
Important Notes
- Please ensure your delivery address and phone number are correct at the time of placing your order. J-Mash is not responsible for delays or non-delivery due to incorrect information provided by the customer.
- In case of failed delivery attempts, the courier will try to contact you. If contact cannot be made, the order may be returned to us.
Contact Us
If you have any questions about your shipment or our Shipping Policy, please reach out to us:
📱 WhatsApp: +92 337 206 1779
✉️ Email: Nasirsameer2788@gmail.com